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Samsung to re-enable Windows Update on its PCs in a few days

Samsung to re-enable Windows Update on its PCs in a few days

by AshwinJune 27, 2015

Earlier this week, I came across a rather bizarre story.


Some news reports said that, Samsung had disabled Windows Update on its customers PCs.

Now, that didn’t make any sense. Windows Update is a crucial part of Microsoft’s operating system. It is responsible to download and install security patches, bug fixes and more in Windows. By disabling Windows Update, a computer is put at great risk, and could be critically vulnerable to malwares and attackers,

On 23rd June (Tuesday), reports emerged that the South Korean electronics giant, was using its own update tool, called Samsung SW Update, to disable Windows Update.

Samsung’s update tool was found to be executing a file called “Disable_Windowsupdate.exe,” on its consumers computers. Now, as the name suggests, the application prevent Windows from receiving updates.

Samsung had initially denied that the issue existed, and issued a statement which said that it valued the security of its products and that rumours claiming that it was not blocking an update for some Windows 8.1 systems, was untrue.

This wasn’t relevant at all, since the issue in question was related to Windows Update itself. Apparently, Samsung had disabled Windows Updates because it found that there were some faulty driver updates were being delivered through the OS updates. Microsoft’s default drivers reportedly hampered the way some of Samsung’s Laptops worked.

A sensible solution for this, would have been to release the proper drivers for the components which were not working after the buggy Windows Update. But Samsung did not think of this obvious solution. It is important to not that the network connectivity of the laptops, were not affected, as Samsung’s tool had received some update to execute the app to disable Windows Updates.

According to VentureBeat, a Microsoft spokesperson had criticized the move, and informed them that the Redmond Company was in touch with Samsung to find a solution.

And on Friday, Samsung responded to VB, saying that:

“Samsung has a commitment to security and we continue to value our partnership with Microsoft,We will be issuing a patch through the Samsung Software Update notification process to revert back to the recommended automatic Windows Update settings within a few days. Samsung remains committed to providing a trustworthy user experience and we encourage customers with product questions or concerns to contact us directly at 1-800-SAMSUNG.”

Well, this puts the whole issue pointless. Why on earth did it disable the updates in the first place? And there is no clear ETA, on when it would enable the updates back.