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Windows 10 Build 10162 Store Apps, Start Menu and System Tray issues

Windows 10 Build 10162 Store Apps, Start Menu and System Tray issues

by AshwinJuly 9, 2015

Microsoft released Windows 10 Build 10162 last week, for the Fast Ring members of the Windows Insider Program.


It was soon followed by the release of the ISO for the build, to allow users to upgrade over the weekend.

Then, a couple of days later, the Redmond Company released Build 10162 to the Slow Ring users, as it was found to be very stable.  And I have to agree, the one build does seem to give better battery life, the system boots really fast, and the performance is quite good, except for some issues.

Let me list them below:

  • Windows Store Apps crashes upon launch in Build 10162.
  • Microsoft Edge crashes upon launch.
  • The Start Menu does not open.
  • The System Tray icons for Windows System Apps do not open.

(Note: Edge itself is a Store App, but many know that, which is why I listed it separately)

I have run into these issues quite a number of times. If you remember, Microsoft rolled out some Windows Updates, last month to fix “issues related to Flyouts” in Build 10131.

Several users have reported these issues in Build 10162, at the Windows Insider Forums. While some of the threads have been totally ignored by Microsoft’s support staff, some of the Redmond’s company have been recommending affected users to download the Windows 10 Build 10162 ISO, and perform a Clean Install.

From this, we can deduce that these issues are related to a buggy upgrade. It doesn’t appear to be affecting the majority of users, but even after several reported instances,  Microsoft is yet to acknowledge it as a known issue, let alone release a fix through Windows Updates.

Should you perform a Clean Install?

I wouldn’t recommend going through the hassle. And remember, if you upgraded from a genuine license of Windows 7 or Windows 8 or 8.1, you should not clean install Windows 10 just yet. Because clean installs will not have the activation information, which is the key to obtaining the free upgrade to Windows 10, later this month.

If you clean install Windows 10, you will need to roll back to your previous genuine Windows Operating System, to be eligible for the free upgrade.

You should only clean install Windows 10 if you are using it on a spare computer, which does not have many apps, or if your previously clean installed from a prior build.

Temporary Fix:

I have observed that the Start Menu, Windows Store Apps, Microsoft Edge and the System Tray Apps do  not even open, when I have Mozilla Firefox open with many tabs. As soon as I close it, the above mentioned apps work fine. So, it is probably a memory related bug, and a really annoying one.

I’m perplexed, because my laptop has 4GB of RAM, and runs smoothly. There is not even a single lag, even with dozens of tabs open in Firefox. But even if Firefox’s RAM consumption is less than 400 MB, the apps in Windows 10 do not open.

So, the next time your apps don’t open. Just close the most RAM intensive software, and re-try. It should help for now, and hopefully Microsoft will fix this in the near future.